How do I light my beeswax candlesticks?
We recommend that wicks are trimmed to approx. ½ inch before lighting. Light the wick at the base close to the wax to get the wax flowing.
Do you dip or pour your beeswax candlesticks?
Both! Our smaller candlesticks such as the party candles, our Hanukkah candles, and our small Chakra meditation candles are dipped, and we pour our larger candlesticks in molds. We love that our molded candles have a consistent diameter!
What size of holder do I need for your candles?
Unfortunately you’ll find that candle holders aren’t standard sizes. Our 6”Tube candle is ¾” diameter, our classic 12” Taper candles are 7/8” diameter, and the 9” base has a specialty fitted base that reverse tapers between ¾” and 7/8”. Larger holders can be used if you se some extra wax inside to secure the candle, and luckily beeswax is fairly malleable so when warm you can press it into a holder or shave off some diameter if you have a smaller holder.
How do I extinguish my beeswax dinner candles?
We find that the best way to extinguish a candlestick type candle it to use a pinch-style smokeless snuffer. A regular bell snuffer works well too, but with more smoke.
Where is the best spot in my home to burn my taper candle?
Any place in your home where you would love to enjoy the warm glow and ambience of our candles is a great spot. Just ensure that the candle is free from drafts so dripping will not occur. Also, the correct size candle holder will ensure that you have a wonderfully pleasant burning experience.
If you change your mind about your order, or if the colour or size just doesn’t work, please contact us within 7 days. We will ask you to repack items carefully and return them to us. We will refund you, less the cost of shipping, for product returned in a saleable condition.
If you notice that product was damaged in shipping or if we made an error with your order please contact us within 7 days. We will work with you to make it right, at our cost.
If you feel unsatisfied with the performance of your candle, contact us right away. Beeswax candles have some unique traits and we have some great tips and tricks to help achieve the best burning experience. We’ll request some information, share our expertise with you and hopefully set things right. If you’re still totally unhappy with your order we’ll refund the purchase price, less the cost of shipping.
Our customers love getting mail from Honey Candles. We pack every order as if we're sending it to a friend - because we are!
Retail Shipping Rates (Canada and contiguous USA)
- Free Shipping on orders over $125
- $15 Flat Rate Shipping on orders under $125
Estimated Shipping Time
- Shipped next business day in most cases (occasionally we have to make the candles first!)
- Delivered within 7-10 business days for North American locations
International customers please contact us for shipping rates: