How do you make your beeswax candles?
Our candles are all carefully handmade in small batches. Most candles are made by pouring liquid wax into molds but in some cases (such as Birthday, Gala, Hanukkah and Chakra candlesticks), the wick is dipped into wax until it reaches the desired size. Then they are cooled, trimmed, finished, labelled and boxed.
What are the benefits of beeswax?
Beeswax is all natural, it is the only natural candle wax that does not require dedicated land use! It is a by-product of the honey farming and food pollination and supports optimal food production. When compared to other waxes, beeswax naturally burns cleaner, brighter, hotter and longer than most choices and does not require chemical processing or additives to enhance these properties. With an inherently pleasant but gentle aroma, beeswax is the perfect choice for the eco-friendly home.
What do you use to color your beeswax?
We use very minute amounts of enviro dye to make our colored candles. Our dye is REACH compliant, vegetable based, not tested on animals, is solvent free and has no components listed on the California Prop 65 list.
Why are my natural beeswax candles different shades?
Beeswax comes off the honey frames in a variety of colors ranging from pale beige to dark caramel. The color of the wax is dependent on what the bees are foraging on at the time and changes with the season and location. Although we do our best to blend our wax to maintain consistency, beeswax is a natural product and colour variation should be expected and appreciated!
Why are my candles covered in a white film?
All 100% pure beeswax candles will develop bloom over time. This whitish film is an indicator of purity and is cherished by candle connoisseurs. Fully developed bloom will sparkle beautifully in the light and look like crystals or snowflakes. Many candle lovers like the look of fully bloomed candles, especially for Christmas. Beeswax candles that have been blended with other waxes will not develop bloom. If you prefer a polished look, simply buff with a soft cloth, nylon stockings or cheesecloth. You can also run a warm blow dryer over the candle.
If you change your mind about your order, or if the colour or size just doesn’t work, please contact us within 7 days. We will ask you to repack items carefully and return them to us. We will refund you, less the cost of shipping, for product returned in a saleable condition.
If you notice that product was damaged in shipping or if we made an error with your order please contact us within 7 days. We will work with you to make it right, at our cost.
If you feel unsatisfied with the performance of your candle, contact us right away. Beeswax candles have some unique traits and we have some great tips and tricks to help achieve the best burning experience. We’ll request some information, share our expertise with you and hopefully set things right. If you’re still totally unhappy with your order we’ll refund the purchase price, less the cost of shipping.
Our customers love getting mail from Honey Candles. We pack every order as if we're sending it to a friend - because we are!
Retail Shipping Rates (Canada and contiguous USA)
- Free Shipping on orders over $125
- $15 Flat Rate Shipping on orders under $125
Estimated Shipping Time
- Shipped next business day in most cases (occasionally we have to make the candles first!)
- Delivered within 7-10 business days for North American locations
International customers please contact us for shipping rates: