Do I need to buy a cup for the refill tealights?
You’ll have a better experience if your refill tealight is in a cup. It could be in one of our glass cups, or it could be in a reused plastic or aluminum cup. Or it could be in another kind of snug fitting tealight holder. You’ll want it to be one that can be easily cleaned though!
How long to let your tealight candle burn?
Our tealight candles typically burn for about 4-5 hours if they are lit and left until they are done. Tealights are best burned in one session, because if they are extinguished too close to the bottom (half way down or more) then they don’t build up enough heat to melt and draw the wax before the wick is burned up.
Why is there sometimes a little wax left over around the edges?
It’s typically based on temperature. Cool ambient temperatures, cold windowsills, or marble countertops can draw heat away leaving wax unconsumed. Because tealight candles and wick are so small they are more susceptible to ambient temperature than other candles.
Can your plastic and aluminum cups be reused?
Sure! Just make sure that any leftover wax, and the wick tab are removed first. Inspect any reused cups to ensure they are not cracked or otherwise compromised before use.
Why do you sell tealights in aluminum and plastic and glass cups?
Each one has different advantages. The clear cups have the best glow, while aluminum are best in specific artistic or utility holders with a tight diameter. Our glass cups are growing in popularity with people looking to reduce plastic use.
Do you offer tealights in bulk?
Yes! All three varieties of our tea lights are available in case sizes with a built-in discount.
If you change your mind about your order, or if the colour or size just doesn’t work, please contact us within 7 days. We will ask you to repack items carefully and return them to us. We will refund you, less the cost of shipping, for product returned in a saleable condition.
If you notice that product was damaged in shipping or if we made an error with your order please contact us within 7 days. We will work with you to make it right, at our cost.
If you feel unsatisfied with the performance of your candle, contact us right away. Beeswax candles have some unique traits and we have some great tips and tricks to help achieve the best burning experience. We’ll request some information, share our expertise with you and hopefully set things right. If you’re still totally unhappy with your order we’ll refund the purchase price, less the cost of shipping.
Retail Shipping Rates (Canada and contiguous USA)
- Free Shipping on orders over $125
- $12 Flat Rate Shipping on orders under $125
Estimated Shipping Time
- Shipped next day
- Delivered within 7-10 business days for North American locations
International customers please contact us for shipping rates: