If you change your mind about your order, or if the colour or size just doesn’t work, please contact us within 7 days. We will ask you to repack items carefully and return them to us. We will refund you, less the cost of shipping, for product returned in a saleable condition.
If you notice that product was damaged in shipping or if we made an error with your order please contact us within 7 days. We will work with you to make it right, at our cost.
If you feel unsatisfied with the performance of your candle, contact us right away. Beeswax candles have some unique traits and we have some great tips and tricks to help achieve the best burning experience. We’ll request some information, share our expertise with you and hopefully set things right. If you’re still totally unhappy with your order we’ll refund the purchase price, less the cost of shipping.
Our customers love getting mail from Honey Candles. We pack every order as if we're sending it to a friend - because we are!
Retail Shipping Rates (Canada and contiguous USA)
- Free Shipping on orders over $125
- $15 Flat Rate Shipping on orders under $125
Estimated Shipping Time
- Shipped next business day in most cases (occasionally we have to make the candles first!)
- Delivered within 7-10 business days for North American locations
International customers please contact us for shipping rates: